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Forum Discussion

MonkeyIsland's avatar
MonkeyIsland
Aspirant
Apr 23, 2022

Orbi Airprint problems with Epson ET-2650

Hi,   I was using my Epson ET-2650 with other Wifi system (Non NetGear) during the last 2 years without any issue. Recently I migrated to Orbi (RBKE963). Printer is visible during a few minutes aft...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 11, 2022

What security mode do you have set on the RBR? Mixed WPA2/WPA3 or just WPA2 and AES only? 

Is the printers FW up to date from the Mfr?

 

As a alternative suggestion, you might want to find you a compatible USB to Ethernet print services device that you can directly connect the printer using wired method instead of using wireless if the wireless can't be resolve here. 

TC_in_Montana's avatar
TC_in_Montana
Virtuoso
May 11, 2022

MonkeyIsland 

 

Abel,

 

Sorry for the delay in responding back.   Am away from home on vacation and trying to stay off the computer as much as possible.

 

Still trying to figure out if it is an Airprint issue, a printer issue, or a network issue - which is why I asked if the printer still showed up as a connected device on the network.  Are ALL of your machines connected via AirPrint or do you have some not connected that way?  If there is a mix, hopefully we can identify if it is an AirPrint or AirPrint and 960 combination issue by seeing if non-Airprint mode works.

 

Additionally, some printers turn themselves off or go into sleep mode after a while - but usually "wake themselves up if something tries to print to them" - or at least the Epson printers I have use, connected via Windows - do so.  If yours is not waking up - it may be a setting.  If this is the issue - turning off and back on would reconnect to the network.

 

There was another user the other day that posted issues with AirPrint and the 960 series - so it actually could be something related to AirPrint and the 960 itself.   If it is this - then it most likely needs to go to engineers - it's not something the User Community can resolve (which this is).   

 

  

 

  • MonkeyIsland's avatar
    MonkeyIsland
    Aspirant
    May 11, 2022

    Hi TC_in_Montana ,

     

    First of all thanks for your answers.

     

    My printer has been working without any issue during more than 2 years in a Mesh network from Ubiquiti. I think the printer is not the problem.

     

    I already contacted with support team and I'm waiting an answer.

     

    Best Regards,

    Abel