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Forum Discussion
SeanZann
Feb 14, 2022Aspirant
Orbi and AT&T 5g Microcell
I have the Orbi (but the model says SXK30 - not sure exactly which one I was supposed to pick from the dropdown). And AT&T MicroCell they have sent us to replace our old 3g one. They are saying I n...
SeanZann
Feb 15, 2022Aspirant
It apperas to work, there is an app that comes with, it can see the microcell, and it says it is activated. And it will work occasionally, but more often than not, our phones either say no-signal, emergency calls only, or it says there is a signal, but calls and texts can't be made. I've been on with ATT about this for a couple of days, and they sent me the page above and said it was a router issue. If my Orbi is set up out-of-the-box, would I need to change anything to get their settings to work?
plemans
Feb 15, 2022Guru - Experienced User
try putting the microcells ip address into the netgears DMZ.
https://kb.netgear.com/1118/How-do-I-configure-a-device-to-be-in-the-DMZ-on-my-NETGEAR-router
- SeanZannFeb 15, 2022Aspirant
I"ve added the DMZ with the IP address of the microcell,but still no joy. That last ATT guy told me to bring it into an ATT store and have it replaced, so it may be I just have a bad one.
- FURRYe38Feb 15, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the Orbi router is connected too?