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Orbi and internet dropping
I have had the Orbi RBS750 with a Spectrum internet modem working together since October of 2021. In the middle of February 2022 the internet starting dropping randomly. There were no internet outa...
The problem was a splitter on the box outside the house. Thanks again
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
There a front LED thats PINK on the RBR when this happens?
The front LED is pink when this happens. The firmware is V4.6.5.14 The modem is Spectrum. We just got it in October.
The modem has CM MAC and MTA MAC numbers on it, no model number
The manufacturer of the modem is Sercomm, model ES2251
Chief2019, I've seen some mixed reviews on this modem with a lot of reports of it dropping internet (Puma 6 chip set) I believe this modem provides both Internet and Voice - are you getting your voice service through it as well? If so, the next time your internet goes down, check your telephone service as well. If it is down (i.e. no dial tone), then it is the modem itself dropping, not the Orbi. I had this problem with a different Spectrum modem, but same symptoms.
Chief2019 wrote:The manufacturer of the modem is Sercomm, model ES2251