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Forum Discussion
Dazza762
Sep 30, 2021Luminary
Orbi app and admin not showing all online devices
I've noticed recently that when I check online devices on both the Orbi app and the admin access website, it's not showing various devices as online when I know for a fact they are. Such as the deskt...
Dazza762
Oct 04, 2021Luminary
anyone?
FURRYe38
Oct 04, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
- Dazza762Oct 04, 2021Luminary
No. I'd hoped I woulnd't have to do that after a simple update. Is that the best thing to try?
- FURRYe38Oct 04, 2021Guru - Experienced User
For now yes. I would use a wired Pc and web browser to set up the RBR. You can leave the RBS OFF while you reset the RBR. Just use same SSID name and password.
- Dazza762Oct 04, 2021Luminary
FURRYe38 wrote:For now yes. I would use a wired Pc and web browser to set up the RBR. You can leave the RBS OFF while you reset the RBR. Just use same SSID name and password.
Thanks. It'll be a hassle due to an update but I'll give it a shot. I've just noticed on the admin website that one of my satalites doesn't have a model name when I check for updates on the advanced admin section. It was there before but I can't see how to add it back in. May that be causes an issue?