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Forum Discussion

dtay's avatar
dtay
Luminary
May 28, 2021

Orbi app (Android - v2.9.6.1513 ) showing devices/clients as N/A ?

Has anyone noticed that in the latest Android app (v2.9.6.1513) clients are showing the list of devices/clients as N/A?  No icons, no names, no description - all are showing up as N.A - Network?  Is ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 28, 2021

Netgear has set up a community forum specifically for the Orbi App product. Most of the people who watch that forum are more likely to have experience with Orbi App and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.

dtay's avatar
dtay
Luminary
May 30, 2021

I was able to resolve the issue by rebooting the router and the two satellites.  After that, everything was back to normal on the app view.  Strange.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 30, 2021

    Glad that worked. Enjoy.