NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
FURRYe38
May 26, 2020Guru - Experienced User
Orbi App can't connect to RBR850 in AP mode...
Just wondering if anyone here in the Orbi AX forums has noticed that either Apple or Android versions or both, that Orbi app can no longer connect to the RBR850 when in AP mode? Seems that it wa...
farmrt88
May 26, 2020Star
Same thing happens to me in AP mode on the Apple Orbi App, without a factory reset on the latest firmware. It says the other Netgear Router model is unsupported.
The work around is to connect remotely to the RBR850 in the App, if remote is enabled. When connecting remotely, the RBR850 and connected devices show up in the Apple App.
After a soft reset, the RBR850 would show in the Apple app initially, but not later on. Still remote connecting here in the Apple App. Similar in the Orbi Android App.
- FURRYe38May 26, 2020Guru - Experienced User
Ok, thank you for letting us know. I'll pass this along.
- farmrt88May 26, 2020Star
Thanks for passing the issue along.
I'm also unable to access orbilogin.net from WIFI connected Windows PCs. The only way to access the admin page is by hard wire connecting to the ORBI Router or Satelite.
Accessing orbilogin.net over WIFI times out.
- FURRYe38May 26, 2020Guru - Experienced User
Interesting, something all try. I always access the RBR in ap mode using it's assigned static IP address, 192.168.0.85 on my network. I'll give this a go when I get home.