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Forum Discussion

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 26, 2020

Orbi App can't connect to RBR850 in AP mode...

Just wondering if anyone here in the Orbi AX forums has noticed that either Apple or Android versions or both, that Orbi app can no longer connect to the RBR850 when in AP mode?    Seems that it wa...
Toggil1's avatar
Toggil1
Aspirant
May 27, 2020

Same thing happens to me in AP mode on the Samsung Orbi App, without a factory reset on the latest firmware.  It says the other Netgear Router R9000 model is unsupported.

 

The work around is to connect remotely to the RBR850 in the App

 

 

 

 

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 27, 2020

Is your RBR in AP mode set for Dynamic IP address assignment or set for Static IP address? 

Toggil1 wrote:

Same thing happens to me in AP mode on the Samsung Orbi App, without a factory reset on the latest firmware.  It says the other Netgear Router R9000 model is unsupported.

 

The work around is to connect remotely to the RBR850 in the App

 

 

 

 

 

 

  • Toggil1's avatar
    Toggil1
    Aspirant
    May 27, 2020

    it is set to dynamic ip address

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      May 27, 2020

      Ok, well I was hoping that maybe that was a factor. Mines set for static and I see this problem as well. 

       

      How about setting up a IP address reservation on your host router for the RBR in AP mode...this make any difference? 

      • Toggil1's avatar
        Toggil1
        Aspirant
        May 27, 2020
        Hey, i have ip reservation 1..1..1.104, just the app that you have to go in with remote management, otherwise it works great