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Forum Discussion
FURRYe38
May 26, 2020Guru - Experienced User
Orbi App can't connect to RBR850 in AP mode...
Just wondering if anyone here in the Orbi AX forums has noticed that either Apple or Android versions or both, that Orbi app can no longer connect to the RBR850 when in AP mode? Seems that it wa...
skant
Mar 07, 2022Aspirant
I was using the Orbi RB750 in Router Mode and after whitching to the AP (Access Point) mode I was unable to login to the Orbi app on iPhone.
Apple recently launched iCloud Private Relay, go to settings > click on "i" icon next to the WiFi. If Private Wi-Fi Address toggle button is enabled, please disable it. Re-launch the Orbi App on your iPhone and now you will see that the Orbi app is able to connect to the Router.
I enabled the Private Wi-Fi Address (iCloud Private relay) back again and now in subsequent Orbi app launch it never caused an issue. I guess it was a one time thing. However, iCloud private relay is supoosed to be limited to safari and iCloud only (AFAIK). I didn't do the RCA (root cause analysis). I'll investigate further once I have some time.
iCloud Private Link
FURRYe38
Mar 07, 2022Guru - Experienced User
I believe those features on Appled devices can and should be disabled while your at home. Theres really no need for these features unless your traveling out side of the home.