NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

justintan's avatar
justintan
Aspirant
Oct 14, 2021

Orbi app

Hi I have the Orbi ax, rbr 850 and 5 satellites.    I have switched this to AP mode and the app now cannot connect. Which makes sense, becasue in the setup section of the app, the IP of the router ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 15, 2021

Be sure your device IS connected to the Orbi wifi signal and not the TPLink signal. 

Orbi app does work in AP mode. Orbi app needs the Orbi signal to connect to it. 

Disable any VPN on the mobile device.