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Forum Discussion
MeGrimlock
Aug 09, 2020Apprentice
Orbi Appears "Broken" After Trying to Config IPv6
My Orbi AX system has been working perfectly since Netgear corrected that FW issue from back in March. Not one blip, not one issue, it's been perfect. Until yesterday. I have Metronet fiber, and I...
FURRYe38
Aug 09, 2020Guru - Experienced User
Did you power off your Fiber unit for 30 seconds when you factory reset the RBR then walk thru the setup wizard on the RBR?
What version of FW is currently loaded?
MeGrimlock
Aug 09, 2020Apprentice
Yes I power cycled the fiber modem as part of the restore process of the Orbi. I did everything like I would as if I just bought it and was installing it as brand new. Like I said, when I connect my back up Arris system everything works fine.
- MeGrimlockAug 09, 2020ApprenticeI can’t remember off the top of my head what the version numbers of the firmware are but it’s whatever the latest firmware version is that’s what I’m running.
- FURRYe38Aug 10, 2020Guru - Experienced User
What version of FW is currently loaded?
- MeGrimlockAug 10, 2020Apprentice
V3.2.15.25
- MeGrimlockAug 10, 2020Apprentice
I just manually updated the RBR850 to FW version V3.2.15.32_1.3.25
I have my satellite disconnected and powered off completely until I fix this.
Power cycled everything, Orbi still will not recoginize my internet connection.
Switch back to my Arris mAX Pro, everything is fine. I'm at a loss.