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Forum Discussion
Orbi Appears "Broken" After Trying to Config IPv6
My Orbi AX system has been working perfectly since Netgear corrected that FW issue from back in March. Not one blip, not one issue, it's been perfect. Until yesterday. I have Metronet fiber, and I...
A couple of shots in the dark:
- Disconnect power from Orbi and let it sit before repowering
- Try a different port in back of Orbi when repowering
- Try a different cable from Modem/Fiber
Does your LAN still work properly when powered on? (e.g. can you see local devices?)
I wonder if -- for some reason -- your provider has blocked that connection by MAC? Is there a firewall you can check in your provider's equipment?
Chuck_M wrote:I wonder if -- for some reason -- your provider has blocked that connection by MAC? Is there a firewall you can check in your provider's equipment?
I also wonder if your ISP is stuck on an old MAC address (but usually rebooting the ISP modem fixes this, otherwise run some tool on your ISP to "Activate Your Equipment Online" like this thread). You can test this theory by copying the MAC address of your Arris mAX Pro into the Orbi and see if that then allows it to get a WAN IP address.