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Forum Discussion
Orbi Appears "Broken" After Trying to Config IPv6
My Orbi AX system has been working perfectly since Netgear corrected that FW issue from back in March. Not one blip, not one issue, it's been perfect. Until yesterday. I have Metronet fiber, and I...
Mikey94025 wrote:Just as a test, does the Orbi work and get a IP via DHCP if you connect it downstream of your Arris? If it does, then we know to look at something specific to your ISP. If it does not, then it further points to an Orbi issue rather than your ISP.
Yes - I just set my RBR850 into AP mode and connected to my Arris mAX Pro. After a reboot of the Orbi, I accessed the menu and everything is back to green! Internet connection is good and on the Advanced dashboard, LAN port tile shows IP, Subnet, Gateway, DNS, all of it. I left the SSID of the Orbi different then my main Network, and I was able to connect to it and pull full speed wirelessly. So it's taking the connection and IP from the Arris just fine, just not from my ONT fiber box anymore... Which is a scenario only limited to the Orbi, since the Arris works just fine with the ONT.
If anyone has any quick suggestions for what I need my ISP to assist with here, its appreciated. Just so I don't have to go into too much detail on the backstory, hopefully I can instruct them right up front what I think I need them to help me with. Not sure if that is just a fresh reset of my ONT, or something in my ISP profile related to the Orbi MAC address that needs to be cleared, etc. Thanks everyone!