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Forum Discussion
Tcrus
May 09, 2020Luminary
Orbi ax additional sattelites? RBR850
Currently have rbr850 and need an additional sattelite for full coverage of my home, where can I purchase an additional satellite?
- May 09, 2020
they've been going in and out of stock quickly.
Watch this site. right now its saying coming soon but there's been some popping up on there.
https://www.netgear.com/orbi/rbs850.aspx
Tcrus
Jun 29, 2020Luminary
Still waiting for my order. Going on 40 days and order is still pending.......... Of course they charged me but have yet to deliver any information on status
skeelo
Jun 30, 2020Luminary
I had a similar issue and followed up on the additional satellite ordered after seeing a charge at the end of may and no product for nearly a month. From what I was told, satellites were supposed to be in June 11 but were delayed (no idea why) and the new warehouse arrival date was between June 28th-30th.
The lack of proactive communication is certainly frustrating and I would expect a technology company to have simple comms in the bag. Thankfully I have a working system and the added satellite is for additional coverage.
FWIW, the chat support feature was painless compared to the 1.5 hours I spent on hold waiting to speak with a representative previously.