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Forum Discussion
sutset
Jan 06, 2020Guide
Orbi ax drops all 2.4 connection every 5 to 7 days
All my 2.4 connections both router and satellite drop every 5 to 7 days. A reboot always brings them back. Anyone else having this issue? This has been going on since latest software was installed.
FURRYe38
Jan 12, 2020Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch been performed since last FW update?
sutset wrote:All my 2.4 connections both router and satellite drop every 5 to 7 days. A reboot always brings them back. Anyone else having this issue? This has been going on since latest software was installed.