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Forum Discussion
Orbi AX Mesh
Firmware Version V3.2.16.6_1.4.4 I have had my Orbi RBR750 with 2 satellites for a few weeks and in general am very happy. It has covered the dead spots I used to have. However, I regurlarly ha...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
Service Provider: Suddenlink
Modem: ubee UBC 1322
Satellite 1: 2 rooms and one floor between, ~40 ft from router
Salellite 2: 2 rooms and 2 floors between, ~30 feet from router
~ 40 feet between satellites.
Satellites positioned using Net Analyzer and Orbi App to get signal in dead areas.
fyi - walls are plaster
Channel selection is set to Auto.
5G band has always come been on Channel 48 and appears to be only WiFi on it.
2.4G band varies. I have seen channels 1, 4, 6 and 11. It is usually a different channel than the neighbors.
On one computer setting next to each other the 5G signal tends to be a few points stronger than 2.4G. The second computer is the opposite. I have also noticed the 2.4G strength relative to the 5G increases when the weather is cloudy and humid, and rainy,too.
I have a few devices in the house that only run on 2.4G. Will turning down the power output effect them? Can I turn down only the 2.4? is the power output managed for all device as a whole, or vary by device (router/satellites)?
Your modem is a gateway wifi router already:
https://www.ubeeinteractive.com/?product=ubc1322
What mode is it working in? Router or modem only mode?
IF router mode, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop