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Forum Discussion
Anyuser5454
May 15, 2020Guide
Orbi AX router still needs firmware bugs fixed - latency, and slow satellite streaming
I have an Orbi RBK842. There is severe latency in connections between my mobile devices and the router. This latency happens when connected with either the router or satellite. Also, the connection...
- May 15, 2020
I think I identified why the Orbi AX series wasn't working out for me. The Orbi AX doesn't allow toggling "Enable OFDMA in 2.4 GHz" or "Enable OFDMA in 5 GHz." When toggling this option "ON" in my Nighthawk, my mobile device latency goes up to about 2 seconds just like I observed in the Orbi AX. When I toggle this "OFF," latency is in milliseconds.
Orbi should add the ability toggle this on/off since some older devices, such as Apple TV 4K and iPhone X, do not support OFDMA, which likely leads to latency in some important scenarios.
FURRYe38
May 15, 2020Guru - Experienced User
Please post about this over in the Orbi AX forum for the Orbi AX series:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Change the CTS values from 64 to 2347.
Anyuser5454 wrote:
I have an Orbi RBK842. There is severe latency in connections between my mobile devices and the router. This latency happens when connected with either the router or satellite.
Also, the connections between my Apple TV 4K and the satellite are way slow. If I turn off the satellite, connections with the farther away router are fast. The difference is observable when I stream video. The router provides crisp HD, and the satellite provides blurry, less than 480, resolution.
The firmware has simply not been written well.
As a result of these issues I got a Nighthawk AX6. No more latency, and speeds are fast to all my devices. The fact that a less expensive router does the job as it should goes to show the Orbi RBK842 is just not quite there as a final product.
I might come back to Orbi when the next generation comes out. Good luck to all of you out there.
Anyuser5454
May 15, 2020Guide
I think I identified why the Orbi AX series wasn't working out for me. The Orbi AX doesn't allow toggling "Enable OFDMA in 2.4 GHz" or "Enable OFDMA in 5 GHz." When toggling this option "ON" in my Nighthawk, my mobile device latency goes up to about 2 seconds just like I observed in the Orbi AX. When I toggle this "OFF," latency is in milliseconds.
Orbi should add the ability toggle this on/off since some older devices, such as Apple TV 4K and iPhone X, do not support OFDMA, which likely leads to latency in some important scenarios.
- FURRYe38May 16, 2020Guru - Experienced User
You can disable AX mode. Orbi doesn't support OFDMA.
- Anyuser5454May 16, 2020GuideThat’s true, AX mode can be turned off. But then, what is the point of having an AX router... Guess it makes sense I downgraded to a lower tier AX router.
The Nighthawk has AX enabled but OFDMA disabled and I don’t get the same latency that I saw on the Orbi AX router.
Thanks for the help. - CrimpOnMay 16, 2020Guru - Experienced User
FURRYe38 wrote:Orbi doesn't support OFDMA.
I find this confusing. The "solution" was to turn off OFDMA on the Nighthawk and the Orbi does not support OFDMA.
That seems to mean "off" means something different on Nighthawk than "not supported" means on Orbi.
Perhaps Orbi and Nighthawk use different chip sets?
- JetdriveMay 16, 2020Luminary
I may have read it wrong but this is how I read it. Turning off OFDMA fixes the latency problem in Nighthawks but the Orbi AX router has no way to toggle OFDMA off.
If the Orbi doesn't have OFDMA, then it isn't a true Wifi 6 router.