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Forum Discussion
Rudolphy
Jun 28, 2021Apprentice
Orbi AX Wifi 6 AC 4200 - Backhaul status
Dear all, one question regarding backhaul satus for ax-satellites: What does "out of sync" mean? This status appears approx. every 2 hours. I only know "config sys" from my former ac-devices. I ...
- Jul 03, 2021
I think I solved the problem by changing my setup. So far I had a RBR750 and 2 RBS750 and in one room an EX8000 repeater as an access point. On the satellite where the EX 8000 was wirelessly connected, the backhaul status was "out of synch". When I replaced the EX 8000 with a third RBS750, this message no longer appeared.
The system has been stable for three days now.
Strange, but it seems that the EX 8000 was to blame. The EX 8000 is also on the latest firmware
Rudolphy
Jun 28, 2021Apprentice
All units are on same firmware, the satellites are connected wirelessly to RBR750, no daisychain.
FURRYe38
Jun 28, 2021Guru - Experienced User
Try a factory reset on the one RBS, remove the RBS from the RBRs web page then try a re-sync.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
- RudolphyJun 28, 2021Apprentice
Thanks for your hint, will do so and give feedback. Distance to RBR is 20 feet an 2 walls.
- FURRYe38Jun 28, 2021Guru - Experienced User
These walls wooden or concrete?
- RudolphyJun 28, 2021Apprentice
As I live in Germany, these are brick walls:-)
Right now, status out of sync appeares again. Have you seen this status before?
- FURRYe38Jun 28, 2021Guru - Experienced User
Try swapping locations with the other RBS.
Solid brick or concrete will impact wifi signals.
Try the reset of the RBS while the RBS is in same room as the RBR and check it's status...