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Forum Discussion
EmeP
Mar 25, 2022Aspirant
Orbi AX4200 - RBR750, 3 satellites - computers keep disconnecting during video-calls
Hello, as mentioned in the title, the wireless connection from my Orbi System (Orbi AX4200, RBR750 - 3 satellites) keeps breaking up during video calls (happens more often when its a call of mult...
plemans
Mar 25, 2022Guru - Experienced User
What speeds do you pay for for both upstream and downstream.
A lot of people find their downstream speeds are fine but have low upstream.
also, many video conference apps (zoom, etc) have a built in speed/quality test. Try running that.
What modem/gateway are you connected to?
EmeP
Mar 25, 2022Aspirant
I have 250 down and 50 up which is very reliable - its also for sure not the internet speed as it works perfectly fine when connected by cable. Its really the problem that the whole computer loses the connection to the wireless network and is reconnecting - so I rather see it as a wireless problem (so of the Orbis) than of my internet connection.
- plemansMar 25, 2022Guru - Experienced User
Are you using wpa3? (try wpa2)
Also, is ipv6 enabled?
Have you tried disabling sip alg? and then rebooting.