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leverage555's avatar
leverage555
Aspirant
Nov 23, 2020

Orbi AX4200 / RBS750 - period website disconnects

Hi - i installed this system over the summer (router+2 satellites) and wifi is working great. however i am often experiencing certain web domains to be unavailable for short period of time (1-2 minut...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 23, 2020

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

Is IPv6 enabled on the RBR?

Do you have Armor enabled? 

  • leverage555's avatar
    leverage555
    Aspirant
    Nov 25, 2020

    Hi, thanks for your input. I have the Sagecom Dgci 384 AlticeOne Gateway. after researching it appears Altice/Optimum does not yet support ipv6 but please let me know if anyone knows otherwise.

     

    Right now i have the Orbi router set for dynamic IP and automatic DNS addresses. Armor is disabled currently.

     

    thanks again for any help here.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 25, 2020

      What mode is your modem gateway working in? Router or modem mode only? 

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Nov 25, 2020

        And if IPv6 enabled or disabled on the RBR?