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ShadowFyr's avatar
ShadowFyr
Aspirant
Mar 01, 2022

Orbi AX4200 Disconnecting Daily

I have owned my OrbiAX4200 3 unit system for 1 year and 8 months now. While I have been happy with it, for the last 3 months it has been disconnecting and restarting on a daily basis. From what I can tell it firmware is up to date (v4.6.5.14) and there is no reason it should be doing this. We have a 2500 square foot home. Any thoughts?

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru
    Mar 01, 2022

    Disconnecting Daily means? What is this system doing? 
    Whats disconnecting? 

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡

     

    ShadowFyr wrote:

    I have owned my OrbiAX4200 3 unit system for 1 year and 8 months now. While I have been happy with it, for the last 3 months it has been disconnecting and restarting on a daily basis. From what I can tell it firmware is up to date (v4.6.5.14) and there is no reason it should be doing this. We have a 2500 square foot home. Any thoughts?