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Forum Discussion
Orbi AX4200 (RBK752) not full loading websites/mobile apps
Hey All, In the past week or so, I have noticed that I have been struggling to connect to websites (amazon shopping and Orbi app in particular) via my WiFi signal. What happens is that it just par...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
Any Wifi Neighbors near by? If so, how many?
Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Set 20/40Mhz Coexistence to 40Mhz only. Set CTS to 2347. Save settings and reboot the router and satellite(s). Under Advanced Tab/Advanced Settings/Wireless Settings
Current Firmware = V3.2.18.1 on Both RBR750 and Satellite
ISP Modem = Hitron CGNM-2250 DOCSIS 3.0 modem - Bridged and connected via ethernet cable to Orbi Router
Home Size = 1600sqft
Distance Between Satellite and Router = 20ft
WiFi Neighbours = Two (live in an attached townhouse)
I do not see the option to enable 40MHz coexistence ONLY, just had a check to enable 20/40MHz
Do set CTS to 2347 on both 2.4 and 5GHz settings?
asachmo wrote:Current Firmware = V3.2.18.1 on Both RBR750 and Satellite
ISP Modem = Hitron CGNM-2250 DOCSIS 3.0 modem - Bridged and connected via ethernet cable to Orbi Router
Home Size = 1600sqft
Distance Between Satellite and Router = 20ft <Too close, try 30 feet.
WiFi Neighbours = Two (live in an attached townhouse)
I do not see the option to enable 40MHz coexistence ONLY, just had a check to enable 20/40MHz <Uncheck the box then apply sets 40Mhz only.
Do set CTS to 2347 on both 2.4 and 5GHz settings? Yes.Haha ya I am new to this forum, am a little hesitant to try his solution as I seen it in other posts. I really wish there was a solution to the problem. I know its not an issue communicating with the satellite and router - aside from a few websites not loading, literally everything wrongs flawlessly. It almost seems like orbi restricts some websites intermittently for some reason
In order to even have an internet connection, I have no choice but to use the modem supplied by my ISP. The modem is bridged so the WiFi signal is non-existent coming from my ISP's modem. Like I was saying, this just started happening in the past week here and everything was working wonderfully prior to that