NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi AX4200 RBK753 - Wifi always connect to main router and not Satellite
Hi I just bought the Netgear Orbi AX4200 with 1 router and 2 satellites. Using the Orbi app, the Network Map says 2x Satellites connected and online. However, I noticed all my wifi devices seem t...
Problem solved.
I just hope this is not a used product sold to me from the shop.
From the browser ORBI settings (attached devices), I noticed something odd.
My default router IP address is 192.168.1.1
The addresses I am seeing from the UI as followed.
Satellite 1 IP address - 192.168.1.5
Satellite 2 IP address - 192.168.0.43 <----- different subnet!
How did this device end up with different subnet? is this a glitch?
To solve this problem, i have to factory reset with a pin and now I am getting the
correct subnet IP 192.168.1.7 from DHCP
No, it's up to wifi devices to pick and choose where they connect too. Orbi only provides the platform.
Some minor adjustments that you can try:
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Also try turning down the power output of the RBRs wifi radios from 100% to 50% and see if this changes anything. Under Advanced Tab/Advanced Settings/Wireless Settings
This may help wifi devices connect to RBS vs RBR.