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Forum Discussion
tg88
Jun 10, 2021Aspirant
Orbi AX4200 RBK753 - Wifi always connect to main router and not Satellite
Hi I just bought the Netgear Orbi AX4200 with 1 router and 2 satellites. Using the Orbi app, the Network Map says 2x Satellites connected and online. However, I noticed all my wifi devices seem t...
- Jun 10, 2021
Problem solved.
I just hope this is not a used product sold to me from the shop.
From the browser ORBI settings (attached devices), I noticed something odd.
My default router IP address is 192.168.1.1
The addresses I am seeing from the UI as followed.
Satellite 1 IP address - 192.168.1.5
Satellite 2 IP address - 192.168.0.43 <----- different subnet!
How did this device end up with different subnet? is this a glitch?
To solve this problem, i have to factory reset with a pin and now I am getting the
correct subnet IP 192.168.1.7 from DHCP
titaniumrx8
Jun 10, 2021Apprentice
The satellites have MAC addresses. When I initially set up the satellites they grabbed 192.168.1.2 and. 3
Then I added the. 2 and .3 addresses to the MAC reservation table so they'd never get bumped elsewhere.
Then I added the. 2 and .3 addresses to the MAC reservation table so they'd never get bumped elsewhere.
FURRYe38
Jun 10, 2021Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.