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Forum Discussion
Orbi AX4200 (RBK753) Wifi calling not working and voice calling freezing
Setup is completed, WIFI Calling isnt working (call failed) and any voice calls (facetime, whatsapp, teams, skype) freeze every few seconds. Tried to disable SIP LAG, didnt work firmware is l...
Hi,
I've tried to configure the advanced tab as you described (image attached), still the same :(
Size of the house is 400sq of 3 floors, each router on different floor, all connected with RJ45
Internet router is the ISP's default router (HOTBOX 4, which belongs to a company called Hot in Israel)
Thanks
If the ISP modem has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...