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Forum Discussion
ORBI AX4200 to ISP Fiber optic modem or router
I have fiber running into my home and am using the ISP FO modem (Alcatel-Lucent) connected to the ISP provided modem (ZYXEL XMG3512). My TV service also runs through this modem (via a ZYXEL HLA3000). ...
Datwyl01 wrote:
I have reposted this 3x now with zero response from the community. Does ANYONE have any idea about this issue?
It helps to post in the right place. You won't find many Orbi users here.
You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so there may be useful responses here, but Orbi systems are not like standard routers, so you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.