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Forum Discussion
Orbi AX4200 WiFi 6 Router (RBR750) doesn't detect internet connection
My router isn't detecting the internet connection from my modem. However, I know the internet connection is good because I can use an ethernet cable to connect my PC to the modem and have access to t...
Firmware version: 4.6.7.13
ARRIS SB6190 modem (not provided by ISP [Comcast] but it is compatible with Comcast's signal)
Yes, the power off/on cycling has been completed since the last update.
I followed your instructions and the router cannot make an internet connection.
My computer is only functional with an ethernet connection from the modem.
What's the connection rate show on the Connection Status for the WAN port on the RBRs web page under Advanced Tab?
What is the CAT# LAN cable between the modem and RBR? CAT6 is recommended.
Also, be aware that the SB6190 has a vulnerability and is not recommended.