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Forum Discussion
Orbi AX5400 (RBS760) - Backhaul status disconnected but apparently Satellite is working?
My Orbi app (and Orbilogin.net) both say that my Satellite is not connected but it is clearly working as I have devices that are connected to it - and the Blue light proves that it is connected. Orbi...
What does the status say on the RBRs web page under Basic tab/Connected devices for the RBS? Show same thing?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰
Has a power off for 1 minute then back ON with the ISP modem and router and satellites been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.