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Forum Discussion
ChopRum
Apr 30, 2020Guide
Orbi AX6000 - Dell Latitude 7390 - 25% of available Internet Speed (Hardwired and WiFi)
Hi all, Recently purchased the RBK852|Orbi AX6000 Tri-band Mesh WiFi 6 System (RBR850 and 2 RBS850). Everything work great, except for me and my coworkers' Dell Latitude 7390 2-in-1. I am get...
- Apr 30, 2020
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?What is the mfr and model of the wifi adapter with in the Dell PC?
If the Dell is the only one experiencing this issue while others don't, the issue would be with the Dell PC.
Be sure that CTS and RTS values are changed to 2346 under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling AX Mode on the RBR and check again.
Ensure the adapter drivers on the Dell is up to date.
Check the mfr of this adapter to see if any configurations are needed with in the driver to help.
Be sure to speed test with Ooklas installable speed test app vs a web browser. Web browsers can cause inaccurate results.
Disable all security add-ons or programs temporarily while speed testing.
FURRYe38
Apr 30, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the mfr and model of the wifi adapter with in the Dell PC?
If the Dell is the only one experiencing this issue while others don't, the issue would be with the Dell PC.
Be sure that CTS and RTS values are changed to 2346 under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling AX Mode on the RBR and check again.
Ensure the adapter drivers on the Dell is up to date.
Check the mfr of this adapter to see if any configurations are needed with in the driver to help.
Be sure to speed test with Ooklas installable speed test app vs a web browser. Web browsers can cause inaccurate results.
Disable all security add-ons or programs temporarily while speed testing.
ChopRum
May 02, 2020Guide
I was using the web version of Speedtest by Ookla. When I installed the app I see speeds on the computer of 242Mbps, which is much more in line with expectations. Thanks!
- FURRYe38May 02, 2020Guru - Experienced User
Glad it worked out. Ya, web based browser introduce inaccuracies.
Enjoy. :smileywink: