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Forum Discussion
storyofthepigs
Sep 03, 2022Tutor
Orbi AX6000 blocking Thread network (Eve devices)
Hi, I recently purchased a few Eve devices that should work with their Thread network, but are currently falling back to Bluetooth (Eve Motion Blinds / Eve Door and Window Sensor). I've been ...
- Sep 03, 2022
what modem/gateway is the router connected to?
From your description, its a modem/router combo device.
I'd leave it in router mode (disable its wifi) and put the netgear in AP mode.
If you still have issues, it isn't the Orbi blocking anything.
If it works fine, then its an issue from the double nat you're running.
storyofthepigs
Sep 03, 2022Tutor
I've also since found a couple of settings on my ZTE router that may have been blocking Multicast, I enabled IGMP and MLD.
My AX6000 is in Router rather than AP Mode, so I don't think this should have mattered, but I've changed it anyway.
plemans
Sep 03, 2022Guru - Experienced User
what modem/gateway is the router connected to?
From your description, its a modem/router combo device.
I'd leave it in router mode (disable its wifi) and put the netgear in AP mode.
If you still have issues, it isn't the Orbi blocking anything.
If it works fine, then its an issue from the double nat you're running.