NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi AX6000 blocking Thread network (Eve devices)
Hi, I recently purchased a few Eve devices that should work with their Thread network, but are currently falling back to Bluetooth (Eve Motion Blinds / Eve Door and Window Sensor). I've been ...
what modem/gateway is the router connected to?
From your description, its a modem/router combo device.
I'd leave it in router mode (disable its wifi) and put the netgear in AP mode.
If you still have issues, it isn't the Orbi blocking anything.
If it works fine, then its an issue from the double nat you're running.
Thanks plemans.
I tried this the other day and put the Orbi into AP mode, so my ZTE modem is acting as the router.
Everything works, my blinds devices now connect to Thread.
So unfortunately it was the Orbi (or the combination of both devices). I'd try to revert it back and troubleshoot the Orbi configuration further, but it doesn't really bother me now that it's working, so I'm just going to leave it as-is.
Thanks for your advice.
glad its working!