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Forum Discussion
westsdad
Oct 01, 2020Aspirant
Orbi AX6000 firmware V3.2.16.6_1.4.4 WiFi access sporadic
Home Setup Calix 716-GE1 ONT -> Orbi RBR850 -> Netgear XS512EM -> Netgear GS110EMX -> Orbi RBS850 x2 (All CAT7 cables and wire runs) Ever since firmware V3.2.16.6_1.4.4 was auto (forced) instal...
FURRYe38
Oct 01, 2020Guru - Experienced User
You may also run into problems with your model switches you have in between the RBR and RBS.
These are managed switches.
Also both switches have green ethernet features:
"Energy Efficient Ethernet (IEEE802.3az)
support for maximum power savings"
Something that can cause problems for wired RBS if in between.
Make sure you disable all IGMP protocols on the switches.
If you can, also disable Green ethernet as well.
westsdad
Oct 01, 2020Aspirant
Thanks again FURRYe38 for your response.
I checked the switches and Power Saving Mode was Disabled on them.
IGMP Snooping was Enabled. Changed it to Disabled.
- FURRYe38Oct 01, 2020Guru - Experienced User
Ok, lets see how it goes...
Nice having 2.5 and 10Gb switch support. :smileywink:
- PharmD76Feb 14, 2021Aspirant
Please do not listen to netgear or any of the experts they don't know what they are talking about with the Firmware updates if you upgrade your very expensive Orbi AX6000 from the shipped firmware you will regret it and it will preform exactly like originally described in the stream. I had my ISP block the Netgear update URL as a black list site.
I spent 2 days on a customer support call, having me try Mickey Mouse things that I knew wouldn't work. As a former NASA engineer I knew very quickly the Firmware is severly flawed to the point now the 192.168.1.1 web interface no longer works, and the ORBI app on the smartphone doesn't work. I don't dare reboot the router for fear of it messing up my home network.
Right now it is running blind and deaf, but it is still adding items, to the SSID. If you restart your machine you will be helically wrapped around an incline plane. Because I trusted Netgear I ended up taking not one but two RBK852.
DO NOT, I REPETE DO NOT update the Firmware, and if you accidently do, DO NOT not matter what you do reboot the router you will have a $700 paper weight.
DO NOT, I REPETE DO NOT update the Firmware, and if you accidently do, DO NOT not matter what you do reboot the router you will have a $700 paper weight.
Dr. B.D. Sanders
- FURRYe38Feb 15, 2021Guru - Experienced User
IF your having problems after a FW update, then there maybe a problem with how your updating or you may have a hardware problem.
Not everyone has problems with FW updates.
Troubleshooting steps are needed. A good engineer would know this.
At least a reboot is needed.
Last resort a factory reset is needed.
Been using v12 since it came out and have not had problems logging in to the UI or Orbi app.
Best method is to update the RBS first then RBR lastly via manual update, power OFF the RBR and RBS for 30 seconds then back ON.
If problems are seen after a FW update, then a factory reset and setup from scratch maybe needed.
v6 has now been superseded by newer versions of FW including v12:
https://community.netgear.com/t5/Orbi-AX/New-RBR850-RBS850-Series-Firmware-Version-v3-2-17-12-Released/m-p/2043132/highlight/true#M11376It's up to users to update FW or not.
Maybe someting to try out. Either way, if you have problems then it would be best for you to contact NG support.
Good Luck.
PharmD76 wrote:Please do not listen to netgear or any of the experts they don't know what they are talking about with the Firmware updates if you upgrade your very expensive Orbi AX6000 from the shipped firmware you will regret it and it will preform exactly like originally described in the stream. I had my ISP block the Netgear update URL as a black list site.
I spent 2 days on a customer support call, having me try Mickey Mouse things that I knew wouldn't work. As a former NASA engineer I knew very quickly the Firmware is severly flawed to the point now the 192.168.1.1 web interface no longer works, and the ORBI app on the smartphone doesn't work. I don't dare reboot the router for fear of it messing up my home network.
Right now it is running blind and deaf, but it is still adding items, to the SSID. If you restart your machine you will be helically wrapped around an incline plane. Because I trusted Netgear I ended up taking not one but two RBK852.
DO NOT, I REPETE DO NOT update the Firmware, and if you accidently do, DO NOT not matter what you do reboot the router you will have a $700 paper weight.
DO NOT, I REPETE DO NOT update the Firmware, and if you accidently do, DO NOT not matter what you do reboot the router you will have a $700 paper weight.
Dr. B.D. Sanders