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Forum Discussion
slane01
Mar 12, 2022Guide
Orbi AX6000 RBK852 Slow Wireless performance
I just picked up an Orbi RBK852 AX6000 Mesh system with 1 satellite to replace my 2 year old Linksys WRT3200. Our home recently connected to a brand new Spectrum/Charter Fiber buildout. Our service...
plemans
Mar 13, 2022Guru - Experienced User
You didn't put what device you were testing on.
When you test on the orbi app, it hosts the test on the router.
when you test with the speedtest app, it hosts the test on your wireless device.
And usually the bottleneck in testing isn't the router, but the wireless device you're testing on.
CrimpOn
Mar 13, 2022Guru - Experienced User
I believe post #2 mentioned 3 Android phones, Dell laptop, HP laptop.
Post #5 mentioned a Link Rate of 866Mbps.
I'm stumped.
- plemansMar 13, 2022Guru - Experienced User
CrimpOn (not trying to be an a**) the OP did say multiple android phones. I also have probably a dozen android phones sitting around in boxes. they all perform different. Some are cheap junk while others are blazing fast. Android phones isn't very specific. Same with the Laptop statement. Details are key. Reason I say that is the WRT3200 is a pretty high performing router. I've actually tested one before and it can hit 400+ speeds over 5ghz. Its a pretty rock solid device. it even supports 160hz wide channels. (not really that beneficial in 160hz wide with that device.
And the OP is stating they're connecting at 866mbps link speed which is an AC spec and not AX. So their devices aren't AX (from what I've read so far). So if it wasn't maxing out the capabilities of the old router, upgrading to a newer/faster router isn't necessarily going to make them faster if the router wasn't the bottleneck.
I'm not saying its the devices, but if they already weren't performing at peak speeds on a solid router, then I'm second guessing how much they'll improve. Its why I'm curious about what actual device with specifics it is.
Plus I think there's a little confusion on speed expectations for the OP. The 2.4ghz band isn't going to hit 200mbps. Its a slow band and sensitive to interference. I'd worry more about the 5ghz.
For the op. Have you tested speeds with the satellites turned off? Test the speed directly off the router for both 2.4ghz and 5ghz.
Also, when you turn the satellites back on, test each one with your laptop hardwired into the satellite (not over wireless) to see how it performs. Without being there its tough to know if your devices are connected to the router or the satellites. Maybe the satellite has a poor backhaul and your some of the devices are connected to it. or maybe one satellites is super sketchy and causing issues.
- slane01Mar 14, 2022GuideI appreciate the feedback. Of the devices I used for tests, there was only one AX device. All others were wifi 5.
Unfortunately at the time, I couldn't connect my AX device (HP Laptop) directly to either satellite or router as It didn't have an Ethernet port.
I did however pickup USB C to ethernet adapter on Sunday.
The router seemed good, the Satellite was not.
The Satellite also had difficulties updating firmware.
This system was purchased new from Amazon, but arrived looking used and not in factory shrink wrap and in a beat up box.
Needless to say, I opted to use the Amazon 30 day return policy and send it back since it really appears as got someone else's return.
I did order another system direct from Netgear which will be here Wednesday.
I ended up getting the RBK853 vs 852 to get an extra Satellite. In addition, Netgear had 10% off, plus free upgrade to pro support & 2 year warranty, along with free 2 day shipping.
Definitely a much better deal than Amazon. Really only cost $200 or so more for the additional satellite, warranty & support.
Looking forward to getting a new Orbi up and running.
The actual broadcast signal range is outstanding.