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Forum Discussion
Orbi AX6000 (RBK852) SSID dissappears
I have an RBK852 (firmware V3.2.15.32_1.3.25) with 1 satellite. Recently I've been having issues where the SSID completely vanishes and all devices no longer have internet connection. When this happe...
The Ethernet continues to work. I have placed the Arris router in “pass through mode” but it will be double NAT. My TV (U-verse) comes through the Arris router so it still has to do things for the AT&T cable boxes. Threshold is already 2347.
You may want to configure AP mode on the RBR and see if this changes anything as last resort.
Let us know if disabling AX mode and changing the CTS values helps for now,.
- Doesn’t disabling of AX mode negate the features of this router? Or should I not notice a difference?
Just as a troubleshooting step is all. You can re-enable it after testing.
If nothing seems to change the behavior of the system and the SSID keeps disappearing, I would make contact with NG support and ask about an RMA, you may just have a faulty unit is all.
- I’ll have to try that later. Working from home and don’t want to kill my VPN connection.
I’ve spoken with NG about this issue and so far nothing was done.