Orbi AX6000 (RBR850) not identifying internet

What Firmware version is currently loaded?

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vanshvisuals wrote:

My Orbi RBR850 (+4 satellites) has stopped working suddently.

 

My ISP Modem is working perfectly fine and I am able to connect my computer to the modem directly (hardwire) without any issues. But my Orbi is not able to identify the internet from the same modem. I've even reset the Orbi and tried to set it up again by it does not identify the internet. I've used the original ethernet cable (that came with ORBI) and several other cables (Cat5) but no success.

 

This has been working fine for more than an year and now it suddently decided to stop working. 

 

Has anyone experienced this? Any advise / suggestions? Please help before I trash my Orbi and 4 satelites connected to it. 

 

Thanks.

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