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Orbi AX6000 RBR850 WAN AND LAN PORTS NOT WORKING On Router AFTER FIRMWARE UPDATE
My OrbiAX6000 mesh router and satellites have been working flawlessly for over a year. Yesterday I started getting a "Wifi test Deep link" message from my router which I assumed was a breach of some ...
ISP is Telmex using Huawei Echolife HG8245H. Cables are Cat 6 and work fine when connected from modem directly to the computer. Everything worked exactly as it is until the firmware update. I did notice that the Modem comes up in the attached devices which leads me to think it’s not the ports that are inactive but some setting that is keeping it from reading the signal. I am currently under a power outage so have been unable to try the Beta firmware.
ETowers wrote:
I did notice that the Modem comes up in the attached devices
It might be worth a few seconds to double check that cables are connected correctly.
i.e. from modem to router WAN port.
When the Mac computer is connected to one of the router LAN ports, does the Mac report getting an IP address from the router? Is it in the correct IP subnet? (usually 192.168.1.x)
The Mac was not getting an IP address from the router when connected directly via Lan ports.
However after much frustrations all day - on my last factory reset I received an error message saying "To avoid conflict with your ISP your router's IP address has been updated to 10.0.0.1". After this my router and satellites are working again. I don't know why this came up this time vs all the others or why it needed to be done or what problems I may have down the line but it's finally working so I won't touch it again ever. If someone can explain this for anyone who may encounter this in the future that would be great.
Thanks!
ETowers wrote:
"To avoid conflict with your ISP your router's IP address has been updated to 10.0.0.1"
Glad that your WiFi is working again. This specific question has an answer.
When the Internet Protocol (IP) scheme was invented all those years ago, the designers decided to set aside some IP addresses designated as "Private". https://en.wikipedia.org/wiki/Private_network These addresses cannot be reached through the internet. Organizations (or individual customers) who have been assigned a public IP address can create their own Local Area Network (LAN) where devices are assigned private IP addresses. Their routers use Network Address Translation (NAT) to make it appear that all of those devices appear to come from that single public IP address.
https://en.wikipedia.org/wiki/Network_address_translation
The default behavior of most residential routers, including Netgear routers, is to create a LAN using 192.168.1.x as the IP subnet. (for a total of 254 unique IP addresses). No one in their wildest imagination believed that a single person would ever have that many devices on their home network!
But, what happens if the WAN port on the customer router is assigned an IP address of 192.168.1 (something)???
That means the LAN subnet cannot possibly be the default. So what should it be?
- Netgear could have chosen to use 192.168.2.x (or 3.x, or 4.x, or...)
- Netgear could have chosen to use any of the hundreds of private IP subnets.
- Instead, Netgear chose to use 10.0.0.x
Thus, your ISP device is obviously a router and has assigned an IP address to your Orbi that is in the 192.168.1.x subnet. In response, the Orbi has created a Local Area Network (LAN) using the 10.0.0.x IP subnet.
This means that you have "two routers" in between your personal devices and the internet. (The ISP router and the Orbi router). This is known is the industry as a "Double NAT" condition. (do an internet search)
This has no effect on you unless you happen to need a specific application that is affected by Double NAT. For example:
- You want to use OpenVPN to reach your home network from the internet.
- You want to access local devices from the internet (such as media servers)
- You want to use certain internet gaming.
- (Check those internet references for more examples).
If you happen to need one of those specific applications, then you will have to deal with the Double NAT. If not, then "let it go".