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Forum Discussion

Chuck_M's avatar
Chuck_M
Mentor
Nov 04, 2019
Solved

Orbi AX6000 shows "Offline" in Android App & Speed Lag

My new AX6000 was installed this weekend.  Using my RBR50 in Access Point mode, it is hardwired to a distant end of my home and external building and is recognized as sattelites to the AX with backha...
  • ekhalil's avatar
    ekhalil
    Nov 04, 2019

    Chuck_M, nice to hear from you, long time no hear :)

    Please note that you can connect your wired RBS50's to the Orbi AX Router. 

    The wireless RBS50 is currently not possible to add to the RBR850 but this will come later.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Nov 04, 2019

I would turn OFF the Orbi AC units while troubleshooting this first. 

 

What version of the Orbi app are you using? 

Does this show same thing with different device, iphone if you have one? 

 

Be sure your connected to the RBR with the app. 

 

What is the Mfr and model of the ISP modem your using with the RBR? 

The Orbi AX is well capable of near 900Mbps speeds WAN to LAN. 

Are you speed results from wired or wireless speed testing?