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Forum Discussion
Chuck_M
Nov 04, 2019Mentor
Orbi AX6000 shows "Offline" in Android App & Speed Lag
My new AX6000 was installed this weekend. Using my RBR50 in Access Point mode, it is hardwired to a distant end of my home and external building and is recognized as sattelites to the AX with backha...
Chuck_M
Nov 05, 2019Mentor
ekhalil wrote:Chuck_M, nice to hear from you, long time no hear :)
Please note that you can connect your wired RBS50's to the Orbi AX Router.
The wireless RBS50 is currently not possible to add to the RBR850 but this will come later.
I corrected this and speed is back to maximum and system is very stable. I disconnected my old RBR-50 (In AP mode) and used the two hard wired RBS-50's along with the RBS850 and everything works perfectly now.
I had forgotten that "remote management" had to be enabled in the router for the App to show the router "Online" outside of the LAN. Any easy fix.
Thanks much for the good advice -- as always. Problems solved.
ekhalil
Nov 05, 2019Master
There is a known issue with remote management in the Orbi app that gets “disabled” after every time the Router is rebooted.
Workaround is to disable and then enable Remote Management in the Orbi app after every restart.
I hope that Netgear will get this issue fixed soon.
Workaround is to disable and then enable Remote Management in the Orbi app after every restart.
I hope that Netgear will get this issue fixed soon.
- Chuck_MNov 05, 2019Mentor
ekhalil wrote:
There is a known issue with remote management in the Orbi app that gets “disabled” after every time the Router is rebooted.
Workaround is to disable and then enable Remote Management in the Orbi app after every restart.
I hope that Netgear will get this issue fixed soon.Thanks! Is there a place to see outstanding issues Netgear is aware of on the AX?
- FURRYe38Nov 05, 2019Guru - Experienced User
There isn't a list of known NG issues for Orbi AX available to the public.