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Forum Discussion

Chuck_M's avatar
Chuck_M
Mentor
Nov 04, 2019
Solved

Orbi AX6000 shows "Offline" in Android App & Speed Lag

My new AX6000 was installed this weekend.  Using my RBR50 in Access Point mode, it is hardwired to a distant end of my home and external building and is recognized as sattelites to the AX with backha...
  • ekhalil's avatar
    ekhalil
    Nov 04, 2019

    Chuck_M, nice to hear from you, long time no hear :)

    Please note that you can connect your wired RBS50's to the Orbi AX Router. 

    The wireless RBS50 is currently not possible to add to the RBR850 but this will come later.

ekhalil's avatar
ekhalil
Master
Nov 05, 2019
There is a known issue with remote management in the Orbi app that gets “disabled” after every time the Router is rebooted.
Workaround is to disable and then enable Remote Management in the Orbi app after every restart.
I hope that Netgear will get this issue fixed soon.
Chuck_M's avatar
Chuck_M
Mentor
Nov 05, 2019
ekhalil wrote:
There is a known issue with remote management in the Orbi app that gets “disabled” after every time the Router is rebooted.
Workaround is to disable and then enable Remote Management in the Orbi app after every restart.
I hope that Netgear will get this issue fixed soon.

Thanks!  Is there a place to see outstanding issues Netgear is aware of on the AX?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 05, 2019

    There isn't a list of known NG issues for Orbi AX available to the public.