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Forum Discussion
Orbi AX6000 Tri-band Mesh WiFi 6 - can only connect to guest on all devises
I unplugged my local modem and Orbi router this morning to clean the surface they sit on and when I plugged everything back up, my Orbi had a solid magenta light, so I repeated the unplug and replug ...
Are you able to access the RBRs web page using a wired PC and web browser at 192.168.1.1
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
"Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network."Yes, I did this three this morning after the initial unplugging - in that order
"Are you able to access the RBRs web page using a wired PC and web browser at 192.168.1.1"
I don't know what RBR's web page is, but when I tried going to 192.168.1.1, the page would not load, nor can I get to the orbilogin.com page
"What Firmware version is currently loaded?" v4.6.8.2
"What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?"Windstream T3260