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Forum Discussion
karenesbs
Jul 20, 2022Aspirant
Orbi AX6000 Tri-band Mesh WiFi 6 - can only connect to guest on all devises
I unplugged my local modem and Orbi router this morning to clean the surface they sit on and when I plugged everything back up, my Orbi had a solid magenta light, so I repeated the unplug and replug ...
CrimpOn
Jul 20, 2022Guru - Experienced User
karenesbs wrote:
I unplugged my local modem and Orbi router this morning to clean the surface they sit on and when I plugged everything back up, my Orbi had a solid magenta light,
It is probably worth taking a few seconds to double check that the connection between modem and router are in the correct jacks. Sometimes when I reconnect wires they do not go back where I am certain that I put them. (I blame the cat.) Magenta ring light is a sure signal of "no modem connection." I believe the ring light goes out after a couple of minutes.
karenesbs
Jul 20, 2022Aspirant
Yes, I double checked that when I unplugged and replugged everything three times.