NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi AX6000 Tri-band Mesh WiFi 6 Router (RBR850) dropping wifi randomly
Orbi AX6000 Tri-band Mesh WiFi 6 Router (RBR850) dropping wifi randomly I bought the devices under the assumption that they where considered as one of the best. In reality the experience has been ...
I've tried the setup at two different locations, connected to two different ISP routers. Same issue appears in both locations. Latest setup is connected to Netgear switch GS605 and the ISP external router ZyXEL LTE7480
I've done factory reset to the devices and updated to latest firmware (4.6.14.3) and uninstalled, installed the setup app on my phone + a fresh setup of the network.
ISP routers wifi is turned off and devices connected via cable to the switch do not loose connectivity.
Both 2.4GHz and 5GHZ have same name and i'm not using default name.
The wifi disappears when I have bigger than usual load to the wifi network. At least it seems like so, have not validated as the wifi drops mostly randomly. For instance starting a zoom call and kids Nintendo downloading something. But sometimes randomly. Sometimes the wifi comes back, but mostly I do a restart to the devices and it fixes the issue until in pops up again.
FURRYe38 is leading you down the correct path with figuring out if the RBR is in AP mode or not.
Turning off the wifi doesn't disable the routing functions on the gateway.
Also, if you're using the switch with the orbi's wired backhaul it should go gateway---->to wan port on RBR---->lan port from RBR to switch----->to satellites.
I've seen people put the switch connected to the gateway and not the orbi and it cause backhaul/connection issues.