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Forum Discussion
rychder
Aug 17, 2020Tutor
Orbi AX6000 with Satellite
Recently purchased the Orbi AX6000 which includes a satellite. I am unable to connect an Epson printer NX420 to the network. Any suggestions? Is the printer too old? Thanks.
- Dec 10, 2020
Thanks for letting us know. Please mark your thread as solved so others will know.
Enjoy. :smileywink:
FURRYe38
Aug 17, 2020Guru
Be sure printer FW is updated.
Try connecting the printer to the RBR with WPA2 disabled temporarily to see if it will connect. Then try WPA2 and AES.
Contact the printers mfr for additinoal help and information.
rychder
Aug 17, 2020Tutor
Thanks for your response. No success with changing the security settings. I also reinstalled the printer software with the latest FW and no success. My prior Netgear router R6300v2 with extender worked well with the printer but I wanted to improve my WiFi speed so I bought the AX6000.
- Chuck_MAug 18, 2020Mentor
Try disabling AX functionality -- on the new firmware you can do that by band (2.4 or 5gig) a-- and then reattempt connection.
If you have not updated to the lastet Orbi Firmware, do that first.
- FURRYe38Aug 18, 2020Guru
Even with security disabled, maybe that the printer FW is not compatible with Orbi AX. Let us know if disabling of AX mode helps. If not, I using the ethernet connection if th printer supports this, if it doesn't, you can find a USB to LAN print server adapter device so you can put the printer on the network and most any device should be able to connect and print to it. Of if you still have your old R series router, configure it for wired AP mode, setup a different SSID name on it, turn down the power output of the radios, use different far apart channels, ethernet connect the R series router to the Orbi RBR and connect the printer wirelessly to the R series router in AP mode,
rychder wrote:Thanks for your response. No success with changing the security settings. I also reinstalled the printer software with the latest FW and no success. My prior Netgear router R6300v2 with extender worked well with the printer but I wanted to improve my WiFi speed so I bought the AX6000.
- Mikey94025Aug 18, 2020Hero
rychder wrote:Thanks for your response. No success with changing the security settings. I also reinstalled the printer software with the latest FW and no success. My prior Netgear router R6300v2 with extender worked well with the printer but I wanted to improve my WiFi speed so I bought the AX6000.
This printer seems to only support WEP (no more) and WPA, not WPA2. Did you have your old R6300v2 router's security set to "WPA-PSK [TKIP]" instead of WPA2? If you haven't already, I suggest trying:
- Install the latest Windows printer driver from here (Printer Driver v6.72).
- Set your Orbi's security to "WPA-PSK [TKIP] + WPA2-PSK [AES]".
- Upgrade to the latest V3.2.16.6_1.4.4 Orbi firmware and disable AX for 2.4Ghz.
Even so, it seems unwise to degrade your wireless network security for all devices to non-WPA2 just for one very old printer. Perhaps it's time to upgrade to a modern wireless printer so you can leverage the best wireless security available.
- rychderAug 18, 2020Tutor
Thanks to everyone above for responding and for their suggestions. As it turns out, I disabled AX for 2.4GHz, 5.0GHz, and for both togehter without success. I was able to find out that my printer has a security setting of WPA-PSK(AES), so it seems that changing the settings to WPA-PSK [TKIP] + WPA2-PSK [AES] should have worked, but no success. It is odd that the printer can detect the ORBI network. Also, the ORBI network does list the Epson printer as a device on the network. But alas...
Seems I could either try a USB to LAN print server adapter device or buy a new printer.
- FURRYe38Aug 18, 2020Guru
Most older printer wifi drivers may not be updated enough to support newer wifi signals. Just makes them incompatible.
Definately try USB or LAN adapter.
Good luck.