NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi AX6000
Hi. Two questions:
1. I purchased an Orbi AX6000 router (RBR850) with a single satellite (RBS850) several months ago. Several days ago, I installed a second satellite (RBS850). When using the ORBI app, if I click on the "Network Map" section, it shows 2 active satellites and a 3rd "offline" satellite. Why is this? Can I delete this 3rd satellite?
2. When opening the ORBI app, I always get the message "Issues connecting with "Orbi" even though I am connected to my Orbi wifi network. The use the app, I have to click on "Connect via Anywhere Access" which then works. I've tried The "New System Setup" several times. Could this be an Android app issue?
Thanks!
Please post about this over in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
2 Replies
Please post about this over in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-axThank you.
rychder wrote:Hi. Two questions:
FURRYe38is right that posting in this "general Orbi" community forum is not likely to catch the eyes of people who have a lot of experience with (a) the new AX products, and (b) the Orbi "app". There have been SO many posts about them that Netgear created separate community forums for them:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
My guess would be, "What's the harm in deleting something that doesn't exist? Go for it."
