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Forum Discussion
Orbi AX6000/rbr850 not working
Good Morning, Im at my witts end regarding my orbi rbr850 and satellites. I purchased in March of 2021, and was immediately pleased with the coverage and speed throughout my home. Fast forward to...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update? If not, please try this.
Also configure the RBR for these values after the reset:
The modem is a hitreon coda 4589
I did do multiple factory resets on the router after the firmware upgrade, but i can do another one with the specs you listed
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktoplike i said in my original post, the modem is fully bridged
AH ok. I missed it. Ok then.