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Forum Discussion
Orbi-876553
Aug 17, 2023Aspirant
Orbi AXE11000 creating double wlan networks - how to get rid of?
I just installed the Orbi AXE11000 mesh system and it I see what seems like double networks in all my devices: 1. the wlan network I named with it's secondary networks (guest and iot), but also anoth...
- Aug 18, 2023
Orbi-876553 wrote:
- The default named network works fine with the default passwords etc. (and due to the default settings it is very insecure, so would like to erase it). And the network I named with my passwords etc.
- Only the network I named is visible in the admin panel ..
What a puzzle. Do you have access to an app that can identify exactly which WiFi access points are broadcasting each network name (SSID)?
- WiFi Info View (free for Windows from Nirsoft) https://www.nirsoft.net/utils/wifi_information_view.html
- WiFi Analyzer for Android (I like the one by Kevin Yuon)
The key may lie in this comment:
Orbi-876553 wrote:
As a background, I had super difficult set-up of the devices and had to restart the satellites to factory settings and then add them to the network one by one to get the wlan working (the satellites seemed to be connecting to the router according to the led lights, but the netowrk didn't work and I could also see anything then in the admin panel
Is this still the case. i.e. when you bring up the Orbi web interface Attached Devices page, does it show the satellites at the top of the page with "Good" connection to the router?
My suspicion is that although the router is broadcasting the WiFi network that you defined (SSID/password), perhaps one or more satellites are not actually sync'd with the router and are broadcasting the default WiFi network.
With a situation this bizarre, the most obvious solution is to Factory Reset everything and configure the router from scratch.
p.s. I would not be overly worried about security of the default WiFi network. Chances of a neighbor guessing the two random words and three digit number for the default network password are nearly zero.
CrimpOn
Aug 18, 2023Guru - Experienced User
Orbi-876553 wrote:
- The default named network works fine with the default passwords etc. (and due to the default settings it is very insecure, so would like to erase it). And the network I named with my passwords etc.
- Only the network I named is visible in the admin panel ..
What a puzzle. Do you have access to an app that can identify exactly which WiFi access points are broadcasting each network name (SSID)?
- WiFi Info View (free for Windows from Nirsoft) https://www.nirsoft.net/utils/wifi_information_view.html
- WiFi Analyzer for Android (I like the one by Kevin Yuon)
The key may lie in this comment:
Orbi-876553 wrote:
As a background, I had super difficult set-up of the devices and had to restart the satellites to factory settings and then add them to the network one by one to get the wlan working (the satellites seemed to be connecting to the router according to the led lights, but the netowrk didn't work and I could also see anything then in the admin panel
Is this still the case. i.e. when you bring up the Orbi web interface Attached Devices page, does it show the satellites at the top of the page with "Good" connection to the router?
My suspicion is that although the router is broadcasting the WiFi network that you defined (SSID/password), perhaps one or more satellites are not actually sync'd with the router and are broadcasting the default WiFi network.
With a situation this bizarre, the most obvious solution is to Factory Reset everything and configure the router from scratch.
p.s. I would not be overly worried about security of the default WiFi network. Chances of a neighbor guessing the two random words and three digit number for the default network password are nearly zero.
- CrimpOnAug 18, 2023Guru - Experienced User
Sorry. The Geek in me got carried away proposing a technical investigation. A simpler test would be to power off the satellites and see if the default WiFi network disappears.
- Orbi-876553Aug 18, 2023Aspirant
I was already downloading a wifi analyzer.... 🤣
- Orbi-876553Aug 18, 2023Aspirant
Thanks for the help and guidance (and the mental support 😅)!
The backhaul shows 'good' for both satellites and the admin system reacts to me moving the satellites to worst positions, but the plan sound good any case (I for some reason though only the router would be able to broadcast its own network independently and the satellites would need a ping for network to activate - thinking too complicated it seems...). Lets see what happens when I power them off one by one. - Orbi-876553Aug 18, 2023Aspirant
You were right on the reason CrimpOn . One of the satellites was broadcasting the default wifi network, even though it was still connected to the router and the 'correct' network. Strange!
I reset the satellite and connected it again and now everything is working as it should. Thanks again for your help!
- FURRYe38Aug 18, 2023Guru - Experienced User
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡