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Orbi AXE11000 w/ HomeKit and Eve energy smart plugs. Bonjour/mDNS being blocked so no Thread network
Running firmware 6.0.3.85 and have Apple TV (2nd gen) and HomePod mini as Border Routers (15.6). Eve Energy plugs will not switch from Bluetooth to Thread over several weeks now. Tried running with d...
Update: After returning all Orbi setting back to default except left IPv6 enabled, 3 days later I happened to check the Eve app and all the Eve Energy Smart Plugs had converted from Bluetooth to Thread. Wow, what an ordeal this has been but finally it happened. I don't think I mentioned that I went through this with a Linksys router for 2 months before switching to Orbi. Only problem is I have no idea what caused the transition to occur. Anyway, all plugs respond instantly no matter where they are in the house and when some of them are grouped, the group turns on and off all at the same time. Also, no more "unresponsive" from HomeKit. Thanks for everyone's input!
bnandr wrote:
Running firmware 6.0.3.85 and have Apple TV (2nd gen) and HomePod mini as Border Routers (15.6).
Thanks for introducing an interesting situation. Perhaps I misread, but it appears from this web site that Thread requires AppleTV 4K (is that what 2nd gen means?)
The customer's primary WiFi network should have no knowledge of or participation in the Thread network. Only the border router connects to the customer's WiFi network. I rather doubt that changing parameters on the WiFi network will have any impact on Eve devices changing from Bluetooth to Thread.
bnandr I misread or just did not store away - that you DO have a couple of devices that ARE considered Thread Border routers.
I've been looking at some of the FAQs for the Eve devices and it actually seems like you have the devices that should link to/be part of that Thread network. But that network is definitely something not part of the Orbi network itself (sort of a sub network).
I've seen comments on the Eve FAQ/Support pages that talk about some Eve devices may require a firmware update. You may want to visit this page: https://www.evehome.com/en-us/blog/discover-your-thread-network
I don't think this is related to the Orbi and as CrimpOn mentioned - not something that changing settings on the Orbi would impact.
Have you contacted support at EVE?
Yes I have been in contact with Eve. We have tried several different thing to no avail. And the Eve Energy smart plugs are up to date. I am just going to return all Orbi settings back to default except IPv6, I will leave that enabled. Maybe when Apple updates it's Border Router firmware to Thread 1.3.0 for Apple TV and HomePod mini that will fix the issue. Until then I will just have no Thread network and be reliant on Bluetooth. Thanks for everyone's input...
Update: After returning all Orbi setting back to default except left IPv6 enabled, 3 days later I happened to check the Eve app and all the Eve Energy Smart Plugs had converted from Bluetooth to Thread. Wow, what an ordeal this has been but finally it happened. I don't think I mentioned that I went through this with a Linksys router for 2 months before switching to Orbi. Only problem is I have no idea what caused the transition to occur. Anyway, all plugs respond instantly no matter where they are in the house and when some of them are grouped, the group turns on and off all at the same time. Also, no more "unresponsive" from HomeKit. Thanks for everyone's input!
bnandr wrote:
Update: After returning all Orbi setting back to default except left IPv6 enabled, 3 days later I happened to check the Eve app and all the Eve Energy Smart Plugs had converted from Bluetooth to Thread. Wow, what an ordeal this has been but finally it happened. I don't think I mentioned that I went through this with a Linksys router for 2 months before switching to Orbi. Only problem is I have no idea what caused the transition to occur. Anyway, all plugs respond instantly no matter where they are in the house and when some of them are grouped, the group turns on and off all at the same time. Also, no more "unresponsive" from HomeKit. Thanks for everyone's input!
One of those things that make you go HMMMMM.
Unfortunately, no telling if there was an update elsewhere that finally got this to work, or if it was something on the Orbi, or if it was a combination.
If you reset everything, and it still didn't work for a few days, then suddenly it did, I would tend to think it was more of a downstream change (like a service became available or an update to some device that make everything click.
But, happy it is working for you now! And as FURRYe38 always says - now that it is working - take a backup of the router's configuration!!!!!