NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bnandr
Aug 18, 2022Tutor
Orbi AXE11000 w/ HomeKit and Eve energy smart plugs. Bonjour/mDNS being blocked so no Thread network
Running firmware 6.0.3.85 and have Apple TV (2nd gen) and HomePod mini as Border Routers (15.6). Eve Energy plugs will not switch from Bluetooth to Thread over several weeks now. Tried running with d...
- Aug 26, 2022
Update: After returning all Orbi setting back to default except left IPv6 enabled, 3 days later I happened to check the Eve app and all the Eve Energy Smart Plugs had converted from Bluetooth to Thread. Wow, what an ordeal this has been but finally it happened. I don't think I mentioned that I went through this with a Linksys router for 2 months before switching to Orbi. Only problem is I have no idea what caused the transition to occur. Anyway, all plugs respond instantly no matter where they are in the house and when some of them are grouped, the group turns on and off all at the same time. Also, no more "unresponsive" from HomeKit. Thanks for everyone's input!
bnandr
Aug 19, 2022Tutor
Yes I have been in contact with Eve. We have tried several different thing to no avail. And the Eve Energy smart plugs are up to date. I am just going to return all Orbi settings back to default except IPv6, I will leave that enabled. Maybe when Apple updates it's Border Router firmware to Thread 1.3.0 for Apple TV and HomePod mini that will fix the issue. Until then I will just have no Thread network and be reliant on Bluetooth. Thanks for everyone's input...
bnandr
Aug 26, 2022Tutor
Update: After returning all Orbi setting back to default except left IPv6 enabled, 3 days later I happened to check the Eve app and all the Eve Energy Smart Plugs had converted from Bluetooth to Thread. Wow, what an ordeal this has been but finally it happened. I don't think I mentioned that I went through this with a Linksys router for 2 months before switching to Orbi. Only problem is I have no idea what caused the transition to occur. Anyway, all plugs respond instantly no matter where they are in the house and when some of them are grouped, the group turns on and off all at the same time. Also, no more "unresponsive" from HomeKit. Thanks for everyone's input!
- TC_in_MontanaAug 26, 2022Virtuoso
bnandr wrote:
Update: After returning all Orbi setting back to default except left IPv6 enabled, 3 days later I happened to check the Eve app and all the Eve Energy Smart Plugs had converted from Bluetooth to Thread. Wow, what an ordeal this has been but finally it happened. I don't think I mentioned that I went through this with a Linksys router for 2 months before switching to Orbi. Only problem is I have no idea what caused the transition to occur. Anyway, all plugs respond instantly no matter where they are in the house and when some of them are grouped, the group turns on and off all at the same time. Also, no more "unresponsive" from HomeKit. Thanks for everyone's input!
One of those things that make you go HMMMMM.
Unfortunately, no telling if there was an update elsewhere that finally got this to work, or if it was something on the Orbi, or if it was a combination.
If you reset everything, and it still didn't work for a few days, then suddenly it did, I would tend to think it was more of a downstream change (like a service became available or an update to some device that make everything click.
But, happy it is working for you now! And as FURRYe38 always says - now that it is working - take a backup of the router's configuration!!!!!