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Forum Discussion
Orbi CBR750 random outages
Not consistent but at random times I'm losing internet connection. The connection does NOT drop on the modem/router though, it still shows the status up. ISP has come out multiple times (4th was to...
The problem is, ISP sees no issue on their end, both at the house and at the street level box. Last night hit a new low of only .01 upload speed.
Tech is coming out in the next hour to re-test the line, and then give us an ISP provided modem to see if Orbi is the issue so they know how to proceed next.
Sounds good, using one of there modems would be telling. I would have the tech put there modem on first before he makes any changes. Test the modem. I presume this will be a gateway modem...
I'm at a complete loss. Tech replaced line from outdoor box to house. Still getting intermittant upload of point 1.
He says that if we continue to have issues, there must be something interfering with our wifi signal. And, since my orbi is 2 years 1m old, i don't think there's any sort of help from Netgear on this coverage either.So same thing happens with there modem/gateway?
They ended up not bringing one to test. I went out and bought a diff wifi6 nighthawk to test with, currently on now.
0 correctables, and 0 logs since setting up new one. That's disappointing that this router only lasted 25 months.
What model modem did you get?
Make contact with NG support about the CBR then...
New one currently on is a nighthawk AX2700. Was the only combo with wifi6 available locally 😕
Did PM but hadn't heard back thus far.That a CAX30?
Correct, sorry yes.