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Forum Discussion
Orbi CBR750 Xfinity speed drop every 3 days
Looking over the forums, it seems a lot of people are having issues with the CBR750 and Xfinity. In my particular case, every 3 days, my connection speed drops to nothing and I have to reboot. It...
What speed package do you pay for from the ISP up and down? 800Mbps or 1.2Gb?
What browser are you using? Does this happen in a different browser when you try to collect the event logs?
Has a factory reset and setup from scratch been performed since last FW update? A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System
Most Critical, Errors or Warnings seen in the Event Log needs to be reviewed by the ISP and resolved.