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Forum Discussion
Orbi clashing with new Fiber internet service
Hello all! I have the Orbi RBR850. We switched from Spectrum Broadband to Fiber Optics. For whatever reason, the Orbi isn't playing well with the new NOKIA modem. The data line flashes yellow ...
Thank you for such a detailed post!!
What would happen is the internet would 'blip' - go down for 15, 20, 30 seconds then come back. I have horrible cell signal here and rely on wireless calling on my cellphone for my job. Calls would be disconnected. our wireless TV's would stop transmitting enough to be frustrating.
They spent 2 hours here troubleshooting including reformatting Orbi to factory settings. The light is STILL fast flashing yellow, but so far we have not dropped signal once. If it starts to happen again, they have their own mesh system which hopefully they will let me use for free until they figure it out. Which would be a shame since I paid $1000 for the Orbi.
I was hoping that it's a simple setting within the Orib to fix the issue. I will take your advice and leap frog across all of the techs. :)
You're the BEST!!!
Your Fiber service comes out of the Nokia modem. Can you explain what other networking devices you have and how they are wired? Is the Orbi connected to the Nokia modem device? One idea I had is if there is a router in your system (but modems usually are not) then you could try running your Orbi in Access Point mode rather than Router mode. Otherwise, there isn't much you can change to affect how it is wired to whatever it is connected to upstream.
Hello!
The Orbi (and 2 satellites) are connected directly to the modem. I will try changing it to 'access point' and see if that helps. When other devices were connected directly to the modem, the data light turned green, which means that the Orbi is what's causing the data light to flash fast yellow.
I should also note that when the internet went down, my phone service through the ISP was still working. It was only the data that was affected.
Any progress on this?
Hello!
So far, our connection has not dropped repeatedly since a reboot/restoration of the Orbi. However, the data light is still flashing yellow, not the solid green. As long as I'm not dropping internet, I can work with the flashing light. Thank you all.
I recommend you contact the ISP and ask them what the meaning of the colors for the DATA led are. Might help point to a better direction.
- like the orbi 850 the nokia ont has a 1/2.5 Gb ethernet port maybe green is 1Gb and orange/yellow 2.5Gb . What does the stats page on the orbi advance page report?
